/N SPRO is proud to announce their continued commitment to SAP’s Retail Executive Forum 2017 as a Diamond Sponsor. This year the SAP’s Retail Executive Forum will be taking place on October 16th-18th at the Intercontinental Barclays in New York City. Join us and over 300 retail peers for a two-day event, filled with high-level networking and hot-topic discussions. The forum is designed to bring retailers together to interact, network, and learn from their peers and industry experts across fashion, grocery, and hardline/general merchandise verticals. This year’s event will focus on transforming your entire customer experience. This conference will include several CEO keynote speakers from Tommy Bahamas, Foot Locker, Baja Corporation, The O Alliance, The Robin Report, Food Marketing Institute, and more! Interested in how you can adapt, lead and thrive in the new normal? Click here for more information or to register to attend this year’s SAP Retail Executive Forum. Already registered? Great! Stop by our Innovation Pod where the /N SPRO Retail team will show you how implementing s/4 HANA just got easier, with /N SPRO's templated solution for Retail. We look forward to seeing you there!
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Join Brian Cederborg, /N SPRO’s Vice President of Retail & Wholesale at this year’s Sapphire & ASUG Conference taking place at the Orange County Convention Center, as he co-presents with Dan Ratchford, The Home Depot’s Director of IT. Together they will be presenting “How The Home Depot Is Leveraging SAP Fiori for Simple Store Operations” on Wednesday, May 17th, 2017 at 2PM EST located in theater S320F (South Concourse, Level 3). To add to your Sapphire & ASUG agenda simply enter session ID - RET8549. Here’s a sneak peak of their presentation: Store associates have one primary goal – to provide the best customer experience possible. The challenge is that store associates often cannot reach this goal because store systems are inefficient and unintuitive resulting in unnecessary delays in responding to customer requests – ultimately leading to customer frustration and a poor experience. SAP’s Fiori user interface provides an opportunity to fix this issue. Fiori offers easy to understand screens that can be rendered on virtually any mobile device to provide store associates with easy to find information to respond to customer demands in real time. Learn how The Home Depot has effectively deployed Fiori to continue to push the boundaries on how to deliver the best store experience possible for their customers. Key Benefits: The Home Depot is improving their backend receiving processes by consolidating 3rd party vendor data into SAP, harmonizing and enriching the data to improve their backend store processes. Coupled with a reengineered SAP Fiori/UI5 landscape, it enhances the user experience, provides visibility for future planning activities, and streamlines the receiving process so that products and store associates are on the floor meeting customer demands. The Home Depot is also improving their store operations processes for Put Away and Pack Down management. This will provide store associates visibility to data sequencing information that will improve their overhead management process, simplify their worklist schedules and ensure new products are stripped and packed down to the bay location capacity. This ensure that store service levels are met, products are available to the customer and increasing brand loyalty. The Home Depot is revamping their RTV applications with SAP Fiori. The process will simplify the RTV process, reduce the amount of time to process returns and requires less resources. This gives THD store managers flexibility in moving those resources to other positions that matter the most… On the floor supporting and attending to the customer needs. Join /N SPRO at the 2017 Sapphire & ASUG Conference, click here for more details on how to attend.
MONTRÉAL – April 25, 2017: /N SPRO Inc. is proud to be recognized for the third consecutive year as one of the Top 100 Small & Medium Employers in Canada. The 2017 winners were announced this morning and the list showcases the nation’s most innovative and forward-thinking SMEs, and recognize their achievements in creating outstanding and industry-leading workplaces. Luc Hédou, President of /N SPRO, notes that the company has grown in a way where hard work is met with meaningful rewards. “We take a lot of pride in the high-performance, high-fun culture we have built. Whether employees are based at the headquarters in Montreal or elsewhere across the country, there is a strong sense of community and the result is a highly engaged and motivated team. Even the newest and tiniest /N Sprouts are welcomed into the fold immediately with branded jumpers.” “Overall, it’s a very collaborative environment where everyone helps everyone - whether you’re an associate consultant, a practice director, or a vice-president,” comments Gloria To, an associate consultant who splits her time between Montreal and Vancouver. “You wake up in the morning and you’re excited to go to work because you get this great sense of belonging not only at a company, but to a corporate family.” Now in its 4th year, Canada’s Top Small & Medium Employers is an editorial competition that recognizes the small and medium enterprises (SMEs) that offer the nation’s best workplaces and progressive human resources policies. In choosing a finalist, Mediacorp’s editors consider how each employer compared to others in their industry to determine which offer the most advanced and employee-focused programs. The thorough evaluation process includes an in-depth review of the employer’s operations and human resource practices across eight criteria categories.To determine eligibility, the Top 100 editors follow the SME definition used by Statistics Canada, limiting the competition to private-sector companies with under 500 employees. This year’s Canada’s Top 100 Small & Medium Employers were announced in a special magazine in The Globe and Mail this morning – flip to page 13 for a featured article on /N SPRO! For a full list of recipients, including the reasons why /N SPRO and other companies were chosen, please visit canadastop100.com/sme. For more information on career opportunities at /N SPRO, please visit: n-spro.com/about-nspro/careers-at-n-spro/. For more /N SPRO news, follow us on Twitter, LinkedIn, Facebook or Google+. For further information: Cory Skimming Marketing Manager, /N SPRO Inc. firstname.lastname@example.org
Last week over 3,300 retailers’ from across the globe gathered in NYC at the Javits Center for the NRF BIG Show 2017. This year’s NRF Big Show conference focused on the customer experience and the ongoing “Millennial” conundrum. With a great mix of big and small companies, 510+ exhibitors showcased many great technology innovations that presented the future of retail. Many of these great innovations focused on augmented/virtual reality, cognitive computing, and wearables. Here is our list of top 3 highlights from the show: Intel Bringing Retail to the Future Intel has partnered with several companies to produce several different innovative technologies at this year’s conference. They have showcased a 3-D knitting technology where customers were able to pick the color and size they wanted. The idea behind this technology is that it will eliminate wasted inventory, markdowns and discounts by allowing retailers to deliver exactly what the customer demand needs. True Fit & Intel debuted a 3-D foot scanner utilizing Intel’s RealSense to find a customer’s perfect shoe size. Intel has also partnered with SAP to solve inventory management issues using RFID tags. The RFID tags are attached to each item within the store and communicate with SAP Dynamic Edge Processing providing information at the retailer’s finger tips. Retailer’s will get real-time requests to restock shelves, help employees locate items throughout the store, optimize check-out wait times and much much more. Endless Aisle Concept Many companies showcased different variations of the “endless aisle” experience. Several different technological options to help retailers improve inventory options to enhance store revenue growth were presented to support this concept. Kiosks provide an interactive user interface to provide customers with a deeper in-store product selection to improve sales of out-of-stock inventory and special-order items. Tablets in the store associates hands help customers find the product they are looking for. Infosys showcased the “endless aisle” shopping experience using Microsoft’s HoloLens. This type of shopping experience will allow retailers to optimize inventory levels and allow customers to experience the product without it physically being there. Brother –Personal Favorite One of my favorite highlights was Mr. Brother at the Brother booth. We are still trying to figure out if there was a person inside or if Mr. Brother was product of artificial intelligence (AI). I was quite impressed that he was seamlessly able to read my name just by looking at my name badge. Mr. Brother was quite the crowd pleaser , but what put his performance above all the other experiences we have had at this year’s Big Show, was his successfully ability to crack jokes about the very tall (6’10”) member of our retail team, Wes Lowe. Were you there? Visit the NRF official recap page to find articles and videos from this years event.
/N SPRO is proud to announce their continued commitment to SAP by becoming a Platinum sponsor for SAP Retail Forum 2016. This year the SAP Retail Forum will be taking place September 12th-14th at Eden Roc in Miami, FL. Join us and over 300 retail peers for a three-day event, filled with high-level networking and hot-topic discussions. The forum is designed to bring retailers together to interact, network, and learn from their peers and industry experts across fashion, grocery, and hardline/general merchandise verticals. This year’s event will focus on empowering your organization to run live. This conference will include visionary keynote speaker, Doug Stephens. Doug Stephens is known as “The Retail Prophet” and as one of the world’s foremost retail industry futurists. His intellectual work and thinking have influenced many of the world’s top retailers, agencies and brands including Walmart, Home Depot, Google, BMW, and more. Interested in attending SAP Retail Forum 2016? Click here for more information or to register today. Already registered? Great! Stop by our Innovation Pod where the /N SPRO Retail team will demonstrate SAP’s Customer Activity Repository (CAR), a solution that provides 'game changing' support for reporting, analytics and business planning. CAR provides intuitive, decision-ready access to key business performance criteria (e.g., customer profitability, customer trends, sales, in-stock) in a single database to support all planning or ‘consuming applications’. Talk to one of our representatives to learn more about how this solution will meet the requirements of retailers by giving a '360 degree' view of customer reporting, real-time inventory visibility, category review processes and customer loyalty and offer management. We look forward to seeing you there! Check out some of our top highlights from SAP Retail Forum 2015, by clicking here!