In the News

/N SPRO recognized as Top SME Employer in Canada for second year running

MONTRÉAL – March 29, 2016: /N SPRO Inc. is proud to be recognized on the Top 100 Small & Medium Employers list for 2016.  This years winners were announced this morning, showcasing the nation’s most innovative SME employers.

“We are incredibly proud to be recognized as a top employer for the second year in a row;” comments Luc Hédou, President of /N SPRO. “We strive to build a company in which hard work is met with meaningful rewards, and the result has been a highly-motivated team and an incredible workplace culture.”

/N SPRO (pronounced “en-spro”) team members have access to a broad range of perks including flexible work requirements, attractive employee benefits, profit-sharing schemes and an annual corporate retreat in a sunny destination – 2014 and 2015 saw the entire team travel down to Cancun, Mexico.

“I’ve been given a lot of room to explore and acquired a lot of knowledge;” comments Benjamin Golfarb, a consultant at /N SPRO. “The culture at the company is everybody helps everybody.”

In choosing a finalist, Mediacorp’s editors consider how each employer compared to others in terms of both workplace culture and human resources policies. The thorough evaluation process includes an in-depth review of the employer’s operations and human resource practices across eight criteria categories.

To determine eligibility, the Top 100 editors follow the SME definition used by Statistics Canada, limiting the competition to private-sector companies with under 500 employees.

This year’s Canada’s Top Small & Medium Employers were announced in a special magazine in The Globe and Mail this morning – flip to page 10 for a featured article on /N SPRO!

About /N SPRO

/N SPRO is a leader within the SAP and SuccessFactors ecosystem of partners. Providing thought leadership and leveraging great know-how to ensure customer success within the HCM, Retail and Mobility domains — /N SPRO strives to […]

By | 2018-04-23T10:32:40-04:00 March 29th, 2016|Categories: In the News, News & Announcements, Press Releases|0 Comments

CUSTOMER TESTIMONIAL: John D’Anna, SVP, CIO of Brookshire Grocery Company (BGC)

Brookshire Grocery Company together with SAP & /N SPRO, recently finished phase one of a three-phase project to digitally transform the grocer’s business, modernize its more than 150 stores, and better meet customer expectations. Phase one, launched in November 2015, increased data integrity and visibility to better understand customers.

“By 2020, it is projected that millennials will go from 5 percent of the buying power to close to 20 percent of buying power. This generation grew up with cell phones in their hands, with laptops, with tablets – they are very digitally engaged,” said John D’Anna, senior vice president and CIO of Brookshire Grocery Company. “Our business has to simplify everything for that customer.”

Assisted by SAP consulting partner /N SPRO, phase one of Brookshire Grocery’s customer-centric program included embedding customer data into business processes, enabling stores to connect with customers at a more contextual level. This includes providing personalized promotions that go straight to the company’s mobile app and are automatically loaded on the customer’s loyalty card.

“Brookshire Grocery has benefited tremendously from our partnership with /N SPRO as we’ve digitally transformed our business,” said D’Anna. “Because of its expertise in SAP technology, retail business and customer loyalty, /N SPRO helped us co-innovate a leading-edge SAP loyalty platform that will set the standard for the grocery industry.”

Take a look at John D’Anna’s Video Testimonial

View the Full Testimonial Below (ten minutes): View the Testimonial Summary Below (two minutes):

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Testimonial Questions: This project was conceived during our strategic planning process. We […]

/N SPRO, Recipient of the 2015 SAP Retail Excellence Partner of the Year Award!

Miami, FL – October 22, 2015 –  /N SPRO was selected as the SAP Retail Partner of the Year at the SAP Retail Forum currently taking place in Miami, FL.  The 2015 SAP Retail Excellence Awards recognizes the tremendous efforts and achievements of SAP customers and partners that have generated significant business results through the implementation of SAP for Retail solutions.

The award distinguishes /N SPRO’s commitment to helping retail customers achieve significant bottom line results. “We are honored and pleased to accept this exceptional award,” stated Steve Hatcher, President of /N SPRO Retail & Wholesale.  “Thank you to our friends and colleagues at SAP, our wonderful customers, and all of our brilliant and dedicated employees for making this happen.”

ABOUT /N SPRO Retail

/N SPRO is one of the top professional services and product development firms across all of SAP’s Retail software suite and the ‘go-to’ expert in the market. Committed to delivering innovation in the Retail industry, /N SPRO has successfully orchestrated SAP implementations in projects of all sizes in more than 20 countries covering all sectors of retail, including: Apparel/Footwear; Services; Pharmacy; Hardline; Softline; Grocery.

For more information, please contact retail@n-spro.com

By | 2018-04-23T10:32:47-04:00 October 22nd, 2015|Categories: Events, In the News, Mobility Solutions, News & Announcements, Retail, Retail Technology|0 Comments

SAP CAR Providing Retailers with Better Tools to Target Customer Base

“Retailers that extract new and meaningful insights from their data (loyalty and/or transnational data) will be better equipped to reward and retain a more loyal shopper base.”  Tools like SAP CAR and consuming applications now provide retailers with tools that can efficiently mine and present actionable information from their vast pools of data to provide consistently better offers for their target customer base.

CLICK HERE to read the full story.


SAP Customer Activity Repository is a foundation that collects transactional data that was previously spread over multiple independent applications in diverse formats. The repository provides a common foundation and a harmonized multichannel transaction data model for all consuming applications.

Retailers can use SAP Customer Activity Repository to gradually transform their system landscapes from traditional database technology to the revolutionary, in-memory database technology.

SAP Customer Activity Repository includes the following features:

  • POS Data Transfer and Audit (POS Data Management)
  • Multichannel Sales Repository (MCSR)
  • Multichannel Sales Analytics
  • Inventory Visibility Analytics
  • On-Shelf Availability
  • Predictive capabilities, leveraging the Demand Data Foundation (DDF) and Unified Demand Forecast (UDF)

By | 2018-04-23T10:32:52-04:00 March 9th, 2015|Categories: In the News, Market Trends, NRF, Retail|0 Comments

RETAIL : More people use mobile devices to buy groceries than any other retail category

Grocery companies should consider prioritizing their mobile offerings as they shape their omni-channel strategies.  Food shoppers buy products differently than apparel or hard goods shoppers.  A robust mobile channel will be required to be competitive for most food retailers.

 Post based on Original Article Source. When it comes to buying stuff online, most people still prefer PCs. But mobile is becoming an increasingly important sales channel for one particular retail industry above all others: Groceries.

Based on data from PriceWaterhouse Coopers charted for us by BI Intelligence, 37% of all grocery e-commerce sales in October came from purchases on a mobile device like a phone or tablet. Other retail industries, like furniture and health, are not too far behind, but BI Intelligence predicts sales of online groceries will grow at a much faster rate than sales at traditional supermarkets. Considering how the US grocery industry accounts for roughly $600 billion a year in sales, BI Intelligenceforecasts the online grocery market will grow about 21% each year for the next three years. After all, the food and beverage industry is the largest retail industry by far, and online services that can get food into your home — whether it’s fresh from the store or already prepared by a restaurant — are in high demand: Companies from GrubHub to Amazon and Uber are already launching campaigns to get in on the action.

By | 2018-04-23T10:32:53-04:00 February 25th, 2015|Categories: In the News, Market Trends, Mobility Solutions, NRF, Retail|Tags: , , , |0 Comments